Privacy Notice for Regenlab USA LLC

I. Who is the Controller of Your Personal Data?

We are Regenlab USA LLC (“Regenlab USA”), a company registered in the United States with our headquarters located at 95 Greene St. 6th Floor, Jersey City, NJ 07302. As the data controller, Regenlab USA is responsible for the collection, use, and processing of your personal data in connection with your use of our website, www.regenlabusa.com.

II. How Can You Contact Us?

If you have any questions or concerns regarding your personal data, or if you wish to exercise your rights under data protection laws, please contact us at:

• Email: customercare@regenlabusa.com
• Address: 95 Greene St. 6th Floor, Jersey City, NJ 07302
• Phone: 1 (800) 220-9082 ext. 1

III. Purpose, Types of Personal Data, and Legal Basis for Processing

The personal data we collect from you varies depending on the functionalities of our website that you use. When you visit www.regenlabusa.com, certain information will be collected and stored automatically in our server logs. This information may include:

• Anonymized IP address of the requesting computer
• Date and time of access
• Name and URL of the accessed files
• Browser type and version, operating system
• Referring website (if applicable)
• Internet service provider’s domain name

This data is processed to ensure the website’s functionality, enhance its security, and optimize the user experience. We process this data under our legitimate interest to maintain and improve our services, monitor how our services are used, and analyze user interactions with our website.

IV. Use of Cookies

Regenlab USA utilizes cookies to collect information about your browsing behavior on our website. Cookies help us analyze usage patterns, facilitate surveys, tailor content, and enhance marketing and email campaigns. These cookies may be set by third parties, such as Google Analytics, to provide us with insights into user preferences and to support our advertising efforts.

Please refer to our Cookie Policy for more detailed information on the types of cookies we use and how you can manage your cookie preferences.

V. Recipients and Transfer of Personal Data

Your personal data may be shared with affiliated companies and service providers who assist us in fulfilling our contractual obligations, such as IT providers, hosting services, and website maintenance companies. Some of these entities may be located outside the United States, and as such, your data may be transferred internationally.

We take all necessary legal, technical, and organizational measures to ensure that your data is protected in accordance with applicable laws. When transferring data outside of the United States, we rely on mechanisms such as standard contractual clauses or adequacy decisions to ensure your data is afforded a similar level of protection.

VI. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You have the right to request access to your data, rectify any inaccuracies, or request its deletion at any time. Please see Section VII for more information on your rights.

VII. Your Rights as a Data Subject

As a data subject, you have several rights under applicable data protection laws, including:

• Right of Access (Art. 15 GDPR): Obtain confirmation as to whether or not personal data concerning you is being processed and access the data we hold.
• Right to Rectification (Art. 16 GDPR): Request correction of inaccurate personal data.
• Right to Erasure (Art. 17 GDPR): Request deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing (Art. 18 GDPR): Request restriction of processing under certain circumstances.
• Right to Data Portability (Art. 20 GDPR): Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Art. 21 GDPR): Object to the processing of your data, particularly for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent for processing where it was previously given, without affecting the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise any of these rights or have questions about our privacy practices, please contact us at customercare@regenlabusa.com.

VIII. Regulatory Authority

If you are not satisfied with our response to your concerns regarding the processing of your personal data, you have the right to file a complaint with the relevant data protection authority.

IX. Updates to this Privacy Notice

Regenlab USA reserves the right to modify this Privacy Notice at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the notice. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your personal data.